‘Kindness’ is seldom mentioned as a desirable leadership trait in MBA or executive programmes but it can have enormous benefits for organisations. Gay Haskins and Lalit Johri argue that it’s time we all became more kindly. In a global climate of increasing complexity, competition, intolerance and impatience, there has been a steady erosion of public…

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Michael Jenkins outlines a new initiative to convince managers that compassion and caring are not ‘pink and fluffy’ irrelevances but key tools for business success At a conference recently I gave a presentation on Roffey Park’s research into caring and compassionate leadership. I was struck by the feedback I received from a group of three…

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