Excellence in Practice 2023 Introduction

Welcome to the 14th consecutive edition of the Global Focus supplement on Excellence in Practice 2023 (EiP). We are proud to say that this year’s applications are impressive, showcasing a remarkable diversity of cases.

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Building a new strategy, top-down and middle-out

the Lego Group

John Weeks, IMD Professor of Leadership and Organisational Behaviour, Susan Goldsworthy, IMD Professor of Leadership, Communications and Organisational Change, and Howard Yu, LEGO Professor of Management and Innovation, reflect on how the LEGO® Group was able to devise a new strategy that helped the iconic childrens’ play materials manufacturer to sustainable sales growth.

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DTRoCKs – Forming a new company culture at Daimler Truck

One of the key aspects of fostering a positive work culture is for leaders to actively demonstrate desired behaviours and company values on a daily basis. DTR0CKs initiative seeks to stimulate engagement and strengthen accountability among leaders across different locations.

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One Worldline Academy – reimagining the future


Worldline is a global leader in the payments industry and the technology partner of choice for merchants, banks and acquirers. With around 18,000 employees in more than 40 countries, Worldline provides its clients with sustainable, trusted and innovative solutions fostering their growth.

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Empowering Egypt’s public sector: Inside the Leadership for Government Excellence programme

Egypt's public sector professional development

In partnership with the American University in Cairo and King’s College London, Egypt’s Ministry of Planning and Economic Development launched the Leadership for Government Excellence programme (LGE) to empower Egypt’s public sector and equip civil servants with the relevant knowledge, skills, and mindset to lead productively, manage change, and drive innovation in their organisations. 

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The power of experiential learning to lead with ‘both hands’

In 2017, Orion wanted to further revitalize growth and boost the innovation activities to set the basis for sustained success. It chose to partner with the Executive School of the University of St.Gallen to build a program that would enhance the organization’s capability to grow and innovate at a higher pace.

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ATOS and ESCP Business School: Harvesting seven years of successful partnership

Service Delivery Managers

When Atos and ESCP Business School partnered to co-create the Service Delivery Managers (SDMs) Development Programme in February 2016, there was a strong awareness that they were launching an ambitious, far-reaching, and innovative learning journey. What neither realised at the time was that the programme would grow in scope and success over the following years and achieve in 2023 the EFMD Gold Award for Professional Development.

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Learning through gamification and microlearning

Interbank was founded in 1987 with the vision to create a new process of banking in Peru. Today, it is within the top four ‘Great Places to Work’ in the country and leads the field in reputation ranking, according to MERCO. As one of the largest banks in Peru, Interbank implements good practices related to governance, transparency, and ethics. These procedures have a final objective, which is to enhance the customer experience through optimal service.

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E4Impact MBA, the training programme dedicated to the new generation of African entrepreneurs


With the highest entrepreneurship rate in the world (22%) and a rapidly growing demographic population (1.2 billion), Africa is a continent rich in business opportunities. The challenge is to turn its potential into a source of concrete and inclusive development in a reality where the business mortality rate continues to be very high (80%). Among the reasons for this negative statistic is the large skills gap in management and financial planning.

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Favela Business School


Brazilian favelas and their peripheries are powerful territories economically, financially, and geographically. Many organisations have seen the potential of these areas but often face the challenge of accessing and building content that is both solid and relevant to the reality, language, and characteristics of favela entrepreneurship. From this scenario and from the partnership of Fundação Dom Cabral (FDC) and Central Única das Favelas (CUFA), the Favela Business School was born.

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